Support

grpsignal support

Contact

For pilot support, setup help, account questions, or deletion requests, email [email protected].

Support is manual during the early public pilot. Include your browser, operating system, and the safe Support diagnostics text from the extension or Helper when relevant.

What to include

  • What you expected to happen.
  • What happened instead.
  • Whether you were using the browser extension, Workspace Helper, or grpsignal bot alerts.
  • Safe diagnostics copied from the app or extension.

What not to send

  • Do not send Telegram passwords, API keys, license keys, bot tokens, or payment credentials.
  • Do not send raw group message text unless support specifically asks and you choose to share it.
  • Do not send full browser storage exports or raw DOM dumps.

Privacy reminder

grpsignal monitoring is local-first. Optional grpsignal bot alerts send matched alert text through the grpsignal relay and Telegram only after you connect the bot.