Support
grpsignal support
Contact
For pilot support, setup help, account questions, or deletion requests, email [email protected].
Support is manual during the early public pilot. Include your browser, operating system, and the safe Support diagnostics text from the extension or Helper when relevant.
What to include
- What you expected to happen.
- What happened instead.
- Whether you were using the browser extension, Workspace Helper, or grpsignal bot alerts.
- Safe diagnostics copied from the app or extension.
What not to send
- Do not send Telegram passwords, API keys, license keys, bot tokens, or payment credentials.
- Do not send raw group message text unless support specifically asks and you choose to share it.
- Do not send full browser storage exports or raw DOM dumps.
Privacy reminder
grpsignal monitoring is local-first. Optional grpsignal bot alerts send matched alert text through the grpsignal relay and Telegram only after you connect the bot.